REFUND POLICY

At Flowers by JA, we care about your satisfaction. Due to the fresh and delicate nature of flowers, all sales are final once delivered.

​

​

🌸 Not Happy with Your Order?

Please contact us within 24 hours of delivery with photos and order details. If there’s an issue with quality or if the wrong item was sent, we’ll offer a replacement or store credit.

​

​

🚫 No Refunds For:
    •    Custom orders
    •    Accepted/delivered flowers in good condition
    •    Delays caused by wrong address or recipient not available

​

​

❗ Order Cancellations

Cancel up to 12 hours before delivery time for a full refund.

​

📩 Need Help?
WhatsApp: +233 20 834 5047
Email: jabusinessbusiness14@gmail.com